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Re: DO WE NEED TO CANCEL SETANTA?

Posted: 02 Jul 2009, 08:59
by chris s
I spoke to my card company and they said no more payments would be taken, but I still by law had to write an address in Newry saying I was cancelling.

Re: DO WE NEED TO CANCEL SETANTA?

Posted: 02 Jul 2009, 09:02
by whicker
chris s wrote:I spoke to my card company and they said no more payments would be taken, but I still by law had to write an address in Newry saying I was cancelling.
That sounds right, yeah. If payments ARE taken, they can be refunded if you dispute them, and the letter sent is proof.


....


Moral here is never ever use a credit or debit card for a monthly subscription.

Re: DO WE NEED TO CANCEL SETANTA?

Posted: 03 Jul 2009, 12:01
by overhand_right
Wales wrote:Both I and a work colleague e-mailed and had ours cancelled - job done.


Could you provide me with the email please mate?

Re: anyone paying for Setanta by credit or debit card, pls read

Posted: 03 Jul 2009, 13:20
by clairebear04
this is an interesting discussion. thanks for sharing

simulation rachat de credit

Beware Setanta - the cheeky robbing b*******s

Posted: 03 Jul 2009, 13:27
by whiskey
Image

A snapshot of my account.

Bearing in mind they ceased transmitting on the 23rd of June they still managed to take money out of my account for a service they have no intention of providing 2 days after the event for the coming month.

Thing is, after my debit card expired a few months ago, they lured me in with a £5 a month deal for 3 months to stay - then low and behold they jump up to the full amount 2 days AFTER they shut the station.

Do yourself a favour and check your own bank statements and ensure they have not pulled the same trick with you.

Rot in hell you bunch of cowboys.

Re: Beware Setanta - the cheeky robbing b*******s

Posted: 03 Jul 2009, 13:44
by whicker
There are several threads about this- best thing is to keep all the posts them all in the same place.

Re: Beware Setanta - the cheeky robbing b*******s

Posted: 03 Jul 2009, 13:45
by whiskey
Agreed.

Just thought this was indeed 'proof' of what former subscribers feared would happen, is happening.

Re: Beware Setanta - the cheeky robbing b*******s

Posted: 03 Jul 2009, 13:49
by Poncey
I said at the time to cancel the card if you have to.

You cannot trust companies to stop taking payments.

Re: DO WE NEED TO CANCEL SETANTA?

Posted: 03 Jul 2009, 13:50
by Poncey
However, it could be that the DD run had occured before they closed the company (think it starts 3 days before to clear funds)