Emailed Sky Sports to complain about Boxing coverage the other day.

Supremo
Super Middleweight
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Joined: 12 May 2013, 04:46

Emailed Sky Sports to complain about Boxing coverage the other day.

Post by Supremo »

Was utterly pissed off reflecting on what we have been served up this year and what has not been lined up for next year so fired off an email to their complaints to see what they would say......a pat on the head and failure to address most of my points as I expected...It will be getting cancelled.



Original Message Follows:
------------------------
Dear Sir/ Madam,

I subscribe to the full Sky Sports package for no other reason than to
get access to live boxing coverage. I am not interested in watching any
other sport, yet I get the feeling I am being exploited and charged
exorbitant fees in order to finance Sky's deal for Premier league
football.

Overall the frequency and quality of boxing shows that have been
available this year has been poor. Ringside has been cut, 24/7
programmes from HBO are no longer shown, if they are they aren't well
advertised because I haven't seen one. The fights broadcast are
generally a Matchroom "home" boxer fighting some unknown who is out his
depth as the limited number of fighters aligned to Sky have to be
protected from a loss at all times.

I believe that the exclusive contract Sky has in place with Eddie
Hearn's matchroom boxing is a monopoly on both sides, the consumer is
missing out as a result of this monopoly.

I pay around £80 per month to have Sky and watch boxing yet I was
charged an extra £16.95 twice in the space of 2 weeks to watch pay per
view fights. Both of these shows were ruined by Sky coverage when the
programme cut to adverts at critical points: the first point which was
missed was when Britain's first world heavyweight champion in decades
had just been announced, yet Sky cut to an advert and missed him crying.

The second was during the recent pay per view show where Sky cut to an
advert and missed Spike O'sullivan quit his contest with Chris Eubank
Jnr- the climax of the fight. This is completely unacceptable!

Part of the boxing experience is listening to what goes on in corners
between rounds, yet after charging boxing fans for their regular monthly

Sky sports subscription, and then an additional £16.95 on top, Sky feel

the need to extract further money from the evening by bombarding shows
with adverts during every round- all to the detriment of the viewer!

I don't expect anything to change as a result of my email. However, I
would like my complaints noted. The standard of boxing coverage on Sky
is at an all time low and there does not appear to be much, if anything
lined up for next year. The commentators and analysis team continually
toe the party line and insult viewers intelligence by pretending that
fights are 50/50 fights and viewers are getting great value for money.
The whole coverage is an absolute robbery with the insult to our
intelligence the final straw.




THE REPLY:

Thank you for contacting us concerning our boxing coverage.

I note your comments however 2015 appears to have been one our most
exciting with the successful years with regard to boxing including the
much wanted Mayweather v Pcquiao , fight of the century via Sky Box
Office.

As you can appreciate that apart from our Friday nights entertainment,
other events such as the above are only made available for broadcast
within the UK via Pay Per View.

With regard to your comments concerning advertising at critical/exciting
points in the viewing on this occasion I can confirm that this was very
unfortunate and can assure you in no way intentional. This was addressed
with our Sky Sports team at the time.

We very much like to receive feedback from our customers as this very
much helps with our future planning and development therefore your
comments have been noted and forwarded to our Sports team accordingly.

Wishing you a Happy Christmas and all best wishes for 2016.

Regards

Sheila
Viewer Relations
TheLeprechaun
Super Middleweight
Posts: 5172
Joined: 27 Jun 2013, 20:42

Re: Emailed Sky Sports to complain about Boxing coverage the other day.

Post by TheLeprechaun »

I really find it surprising that they cut to adds at those times in PAY PER VIEW FIGHTS.

During regular fights it's bad enough but during ppv fights it's unacceptable. Which is why I didn't pay for both pay per views, they have done that stuff before and pissed me off.

In today's climate, where you don't HAVE to pay for PPVs to watch them live, it's surprising that they would still take the p*ss.

I do have a BN subscription though. They don't take the piss in that fashion
Boxerbeetle
Light Heavyweight
Posts: 32967
Joined: 19 Sep 2011, 10:59

Re: Emailed Sky Sports to complain about Boxing coverage the other day.

Post by Boxerbeetle »

Given her answers, I suspect that Sheila from Sky Viewer Relations is not a boxing fan :lol:
banjo
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Heavyweight
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Joined: 20 Nov 2007, 03:17

Re: Emailed Sky Sports to complain about Boxing coverage the other day.

Post by banjo »

Even though I agree with your initial post, Sky don't give a monkeys and as long as people keep paying for PPV cards they will continue to do them and given that it's mainly boxing fans paying for them rather than the casuals(casuals only care about the odd big fight) they are as much to blame.
Coco
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Re: Emailed Sky Sports to complain about Boxing coverage the other day.

Post by Coco »

Boxerbeetle wrote:Given her answers, I suspect that Sheila from Sky Viewer Relations is not a boxing fan :lol:
Sheila may not be a boxing fan but she loves her children, gives to charity, is an all round lovely girl and is in line for a commentary position in the new year.
rio
Super Middleweight
Posts: 1173
Joined: 22 Oct 2012, 16:48

Re: Emailed Sky Sports to complain about Boxing coverage the other day.

Post by rio »

That's utter bollox you have adverts on Ppv. That does not happen stateside for ufc or boxing. That is sky being very greedy.
TheLeprechaun
Super Middleweight
Posts: 5172
Joined: 27 Jun 2013, 20:42

Re: Emailed Sky Sports to complain about Boxing coverage the other day.

Post by TheLeprechaun »

rio wrote:That's utter bollox you have adverts on Ppv. That does not happen stateside for ufc or boxing. That is sky being very greedy.

Exactly. Can you imagine the money they could have made for adverts during the pac floyd fight? There would be absolute uproar if HBO cut to adds during rounds of that fight or what happened in recent british PPVs. HBO understand that what happens between rounds is extremely important to fans. So much so that they actually employ interpreters to tell us what the corner is saying between rounds.
TheLeprechaun
Super Middleweight
Posts: 5172
Joined: 27 Jun 2013, 20:42

Re: Emailed Sky Sports to complain about Boxing coverage the other day.

Post by TheLeprechaun »

banjo wrote:Even though I agree with your initial post, Sky don't give a monkeys and as long as people keep paying for PPV cards they will continue to do them and given that it's mainly boxing fans paying for them rather than the casuals(casuals only care about the odd big fight) they are as much to blame.

I'm with you on that.

More and more people need to start looking at alternate means to watch the fight rather than paying out of their own pocket. Watching it at a bar isn't as bad as paying for it out of your own pocket. There are also other ways which im sure most on here are aware of. I used to be happy to pay for Sky PPVs. Now I do everything to make sure that not only do I not pay but none of my mates do either.
TheCobra
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Joined: 01 Jan 2009, 15:11

Re: Emailed Sky Sports to complain about Boxing coverage the other day.

Post by TheCobra »

The reply shows what they think about boxing fans. They think that because the Pac vs Mayweather fight finally got made and they showed it on PPV, that somehow they've had a great year and given us value? What a joke. The overall quality and quantity seems to have gone down sharply in the last couple of years. It's a shame, the arena shows are aimed at casuals and there's a lot of con jobs in the matchmaking that real fans can see through.
chrisnew86
Super Welterweight
Posts: 472
Joined: 08 Jul 2015, 11:18

Re: Emailed Sky Sports to complain about Boxing coverage the other day.

Post by chrisnew86 »

there a complete joke from top to bottom, sky just brain wash .

i have recently jibbed them off and have got myself an andriod tv box (im posting this reply using it now) its cost me about 200 to set up and thats it, not having any problems with what so ever.

i mentioned this in another thread, with allegedly , bt sport HD, sky sports in HD and a load of shite channels my bill per month was 143 , and with at least 3PPVs per year it worked out to over 1700!!!

Sky and matchroom make me sick, they go on about all the big things they are doing for british boxing and most of it is complete bollox. They have hijacked the sport we love and sell it back to us, well fornicate them.

Really have a good look at other options that are about, i did and i havnt looked back.
CaptainSpacerod
Welterweight
Posts: 3381
Joined: 15 Dec 2015, 03:21

Re: Emailed Sky Sports to complain about Boxing coverage the other day.

Post by CaptainSpacerod »

Totally agree with everything the OP said.

I find it cringeworthy the way respected ex boxers are cowed into toeing the party line as analysts because Sky thinks that's what the fans want to hear. Only McCrory and Froch emerge with any credit as analysts.

I subscribe to BN and think it's exceptional value for money and I hope that BT are monitoring the falling standards at Sky and can maybe see an opportunity to step in. Boxing Tonight is a decent little show and in Paul Dempsey they have a really authoritative presenter.
rd350lc
Super Welterweight
Posts: 4942
Joined: 22 Nov 2014, 11:49

Re: Emailed Sky Sports to complain about Boxing coverage the other day.

Post by rd350lc »

It actually makes you wonder where it's all going to end and wether SKY will pull the plug completely on boxing .
banjo
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Heavyweight
Posts: 26471
Joined: 20 Nov 2007, 03:17

Re: Emailed Sky Sports to complain about Boxing coverage the other day.

Post by banjo »

TheLeprechaun wrote:
banjo wrote:Even though I agree with your initial post, Sky don't give a monkeys and as long as people keep paying for PPV cards they will continue to do them and given that it's mainly boxing fans paying for them rather than the casuals(casuals only care about the odd big fight) they are as much to blame.

I'm with you on that.

More and more people need to start looking at alternate means to watch the fight rather than paying out of their own pocket. Watching it at a bar isn't as bad as paying for it out of your own pocket. There are also other ways which im sure most on here are aware of. I used to be happy to pay for Sky PPVs. Now I do everything to make sure that not only do I not pay but none of my mates do either.
I generally go to the pub to watch them but there's only one bar on this entire island that shows PPV's so it can get a bit busy, Froch-Groves 2 was right in the middle of TT fortnight so it was frickin' mental in there.
Nightmare Roy
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Re: Emailed Sky Sports to complain about Boxing coverage the other day.

Post by Nightmare Roy »

rio wrote:That's utter bollox you have adverts on Ppv. That does not happen stateside for ufc or boxing. That is sky being very greedy.
Completely unacceptable :shame:
magwitch
Middleweight
Posts: 4753
Joined: 30 Jun 2014, 20:04

Re: Emailed Sky Sports to complain about Boxing coverage the other day.

Post by magwitch »

Not been watching Sky for a while now. I used to very much enjoy BN tho.
However, I think your email is a good one. Their response is abject. It's not the woman's fault she probably has zero input into the matter of your complaint, but that response is insulting really.
Ricky_
Middleweight
Posts: 8896
Joined: 16 Oct 2013, 08:03

Re: Emailed Sky Sports to complain about Boxing coverage the other day.

Post by Ricky_ »

Did you expect anything other than a bog standard copy & paste job you got?


Sky are the locusts of sport. Greedy disgusting pigs that exploit customers for every penny. "Believe in betted" yet it gets worse and more expensive.

Tyson once said if Don King he would kill his own mother for a dollar. That quote epitomizes Sky.

Cancel your entire package. It's a sinking ship anyway with BT outbidding them on EPL & CL.

tick tock you leeches.
Dixonian
Cruiserweight
Posts: 1051
Joined: 08 Aug 2011, 06:37

Re: Emailed Sky Sports to complain about Boxing coverage the other day.

Post by Dixonian »

Your email was spot-on, and that reply was abysmal. Were those typos from their original email?
Taansend
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Posts: 12051
Joined: 10 Jul 2004, 17:38

Re: Emailed Sky Sports to complain about Boxing coverage the other day.

Post by Taansend »

Coco wrote:
Boxerbeetle wrote:Given her answers, I suspect that Sheila from Sky Viewer Relations is not a boxing fan :lol:
Sheila may not be a boxing fan but she loves her children, gives to charity, is an all round lovely girl and is in line for a commentary position in the new year.
I know that Rupert Murdoch is from Down Under but that's no reason why he should employ an Australian Woman to work in his Viewer Relations department :shame:
whiskey
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Heavyweight
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Joined: 27 Mar 2007, 14:52

Re: Emailed Sky Sports to complain about Boxing coverage the other day.

Post by whiskey »

Murdoch is a loathsome reptile.

Money mad.

He once purchased the no1 social media website on planet earth, that was incidentally no2 for video content in the world.

MySpace.

He wanted to monetize it immediately, he introduced the advert introductions on video content years before anyone else. He spent nothing at all on developing it and then when placed in the hands of his son to run, it sank without trace.

He's squeezing every last penny out of the sky customer base and couldn't give a rats ass.
ElJefe
Middleweight
Posts: 2545
Joined: 22 Apr 2014, 13:13

Re: Emailed Sky Sports to complain about Boxing coverage the other day.

Post by ElJefe »

CaptainSpacerod wrote:Totally agree with everything the OP said.

I find it cringeworthy the way respected ex boxers are cowed into toeing the party line as analysts because Sky thinks that's what the fans want to hear. Only McCrory and Froch emerge with any credit as analysts.

I subscribe to BN and think it's exceptional value for money and I hope that BT are monitoring the falling standards at Sky and can maybe see an opportunity to step in. Boxing Tonight is a decent little show and in Paul Dempsey they have a really authoritative presenter.
BT have already got Ian Darke as a commentator as well. Add a couple more to him and Dempsey and you've got a much better team than Sky.
Boxerbeetle
Light Heavyweight
Posts: 32967
Joined: 19 Sep 2011, 10:59

Re: Emailed Sky Sports to complain about Boxing coverage the other day.

Post by Boxerbeetle »

ElJefe wrote:
CaptainSpacerod wrote:Totally agree with everything the OP said.

I find it cringeworthy the way respected ex boxers are cowed into toeing the party line as analysts because Sky thinks that's what the fans want to hear. Only McCrory and Froch emerge with any credit as analysts.

I subscribe to BN and think it's exceptional value for money and I hope that BT are monitoring the falling standards at Sky and can maybe see an opportunity to step in. Boxing Tonight is a decent little show and in Paul Dempsey they have a really authoritative presenter.
BT have already got Ian Darke as a commentator as well. Add a couple more to him and Dempsey and you've got a much better team than Sky.
Will always have a soft spot for Dempsey. Takes me right back to being a teenager staying up til the early hours for the big Naz or Lennox fights - Dempsey would always host the show looking top notch in a black tux, and gave a sense of gravitas & importance to proceedings which Sky just doesn't have any more. Ed Robinson is about the only presenter on Sky who I can take seriously.
banjo
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Re: Emailed Sky Sports to complain about Boxing coverage the other day.

Post by banjo »

Is Sheila real or maybe just an automated email to look personal? :geek2:
Emmseegee
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Re: Emailed Sky Sports to complain about Boxing coverage the other day.

Post by Emmseegee »

I still havent seen the Joshua v Whyte fight due to being offshore but I have read in Boxing News and various things on twitter that it was a great fight etc and in the end it was worthy of PPV.
I dont care if it was a blown up Ward v Gatti or how good it was, it should never have been a PPV in its life!

The fact that im offshore in america with a full TV package and couldnt see it shows how big of an event it actually was.

Shambles
Mimmy
Heavyweight
Heavyweight

Re: Emailed Sky Sports to complain about Boxing coverage the other day.

Post by Mimmy »

I also emailed Sky complaining about the chit coverage not only sport but movies and adult channels. Here is the reply, ive delited or changed some info.

Original Message Follows:
------------------------
Dear Mr ...............

Thank you for your email regarding our services of channels you receive. Your package is inclusive of the entertainment plus package and the sports channels which includes the F1 season 2016. I understand your frustration as I do not enjoy F1 coverage myself as I find formula 1 boring myself. I have noted your disapointment in the adult channels and your distaste to some of the more mature channels such as 'Plus 50' and 'Grannies with Shingles', however these channels are popular with the mature audiance and suggest you watch the channels that are more appropriate to your age group, channels such as 'British whores on heroin' or 'Fill my pussy with jizz' which you can find by pressing the blue button when on the adult search section. I have noted that you are unaware of the rebuild of the 'XFactor' wannabee Chloe Mafia and enclosed a recent photo of her metamorphasis and direct you to Playboy Yugoslavia, please find a recent image enclosed.

We at Sky can assure you that we are always looking for the best packages available to broadcast to our over subscribed viewers and I would like to point out that we have had to cancel our Christmas party this year in Saint Moritz and hold it at The Grand in Brighton. I would also like to point out that if David fkcuing Haye stopped cancelling proposed fights we would all be better off and would enjoy cheaper boxing coverage. Please do not dispare though as we are going to bring the best boxing action in 2016.

I hope this reasures you of our promise to bring you the best tv in the United Kingdom. Please find attached a photo of the Xfactor wannabe Chloe Mafia.

regards and best wishes for 2016 'The Sky Team'

ps, subscriptions shall be increased by 10% in January 2016.

Image
Last edited by Mimmy on 25 Dec 2015, 17:02, edited 2 times in total.
rd350lc
Super Welterweight
Posts: 4942
Joined: 22 Nov 2014, 11:49

Re: Emailed Sky Sports to complain about Boxing coverage the other day.

Post by rd350lc »

I used to really like Ian Darke as a boxing commentator :TU:
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