To the Board Admin - You need to fix the log-in process

bigjack
Heavyweight
Heavyweight

Re: is the log in situation ever going to be sorted or is boxrec officially shit now?

Post by bigjack »

I have to log into the forum,open a post and click reply to be able to post,unless i do this I can't see the off topic section either.
bigjack
Heavyweight
Heavyweight

Re: is the log in situation ever going to be sorted or is boxrec officially shit now?

Post by bigjack »

John wrote: 09 Jun 2021, 11:01 A tweak just went live, please let us know if it did / didn't help.
Not sorted out for me John
John
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Re: is the log in situation ever going to be sorted or is boxrec officially shit now?

Post by John »

bigjack wrote: 09 Jun 2021, 17:22
John wrote: 09 Jun 2021, 11:01 A tweak just went live, please let us know if it did / didn't help.
Not sorted out for me John
What is the error ?
bigjack
Heavyweight
Heavyweight

Re: is the log in situation ever going to be sorted or is boxrec officially shit now?

Post by bigjack »

John wrote: 09 Jun 2021, 17:22
bigjack wrote: 09 Jun 2021, 17:22
John wrote: 09 Jun 2021, 11:01 A tweak just went live, please let us know if it did / didn't help.
Not sorted out for me John
What is the error ?
General Error
SQL ERROR [ mysqli ]

Column 'oauth_provider_id' cannot be null [1048]

An SQL error occurred while fetching this page. Please contact the Board Administrator if this problem persists.

Keep seeing this message
milpool
Cruiserweight
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Re: is the log in situation ever going to be sorted or is boxrec officially shit now?

Post by milpool »

bigjack wrote: 09 Jun 2021, 17:27
John wrote: 09 Jun 2021, 17:22
bigjack wrote: 09 Jun 2021, 17:22

Not sorted out for me John
What is the error ?
General Error
SQL ERROR [ mysqli ]

Column 'oauth_provider_id' cannot be null [1048]

An SQL error occurred while fetching this page. Please contact the Board Administrator if this problem persists.

Keep seeing this message
Same error for me today too. I’ve had to login by clicking on the ‘post reply’ button.
bollocks
Super Lightweight
Posts: 1409
Joined: 18 Oct 2016, 04:54

Re: is the log in situation ever going to be sorted or is boxrec officially shit now?

Post by bollocks »

I''ve been waiting since about 2006 for my then login probelm to be fixed. It's like the 20 year old Maccas cheeseburger...it still looks the same
Roco
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Re: is the log in situation ever going to be sorted or is boxrec officially shit now?

Post by Roco »

bollocks wrote: 02 Jun 2021, 06:11 As per abov but Login page either comes up blank (with a red border) or an error message which I now can't get back up again (it contains technical jargon)

Havingto go to a forum, choose a thread then hit the Reply button. Then my login details automatically appear and it works
Same for me with that error. I have not been able to log on for days. It kept on stating about Google and Facebook and didn't appear to accept my credentials. I have managed to do it now but only by fluke.
Tony1244
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Posts: 24648
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Re: is the log in situation ever going to be sorted or is boxrec officially shit now?

Post by Tony1244 »

I click on the quote insignia thing and that leads me to where I can sign in.
coneye
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Re: is the log in situation ever going to be sorted or is boxrec officially shit now?

Post by coneye »

bigjack wrote: 09 Jun 2021, 17:20 I have to log into the forum,open a post and click reply to be able to post,unless i do this I can't see the off topic section either.
Same here
Jaywheel
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Re: is the log in situation ever going to be sorted or is boxrec officially shit now?

Post by Jaywheel »

Switched cell phones, can,t log in on new phone. Same Sql error message as the others.
dr_devious
Heavyweight
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Posts: 5348
Joined: 29 Dec 2005, 09:19

Re: is the log in situation ever going to be sorted or is boxrec officially shit now?

Post by dr_devious »

I cant login on my mobile as well.
jonp
Heavyweight
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Posts: 2081
Joined: 29 Mar 2007, 12:44

Re: is the log in situation ever going to be sorted or is boxrec officially shit now?

Post by jonp »

coneye wrote: 14 Jun 2021, 03:39
bigjack wrote: 09 Jun 2021, 17:20 I have to log into the forum,open a post and click reply to be able to post,unless i do this I can't see the off topic section either.
Same here
Same
Finkel
Super Featherweight
Posts: 1381
Joined: 08 Sep 2018, 20:51

To the Board Admin - You need to fix the log-in process

Post by Finkel »

Edit: WARNING do not test anything in this thread if your account is in a stable state (i.e. you have no issues logging into the forum)
--------------------------------
I'm just going to copy and paste this from another thread where I discovered I could finally log in:

OH WOW! I actually managed to LOG-IN!

Has anyone told the board owners that the face lift has completely broken the log-in process for this board. I haven't been able to log-in for over a month.

Tried an I-pad. Tried a newly built PC. Tried an Android phone. Tried using a VPN.
Nothing worked.

Couldn't even register a new account. Your website just kept throwing up SQL error codes :witzend:

BUT it seems I CAN actually log in, by ignoring the Log-in button, and by using "Post a reply" button, and then logging in that way.

You might want to look into fixing that, as I imagine it will have really impacted how active the board has been since you changed the interface a month ago.

p.s. your administration e-mail on the error message page gives a bounce back
:doh:

Edit:
---------------------------------------
so far I have found 2 ways to log in:

A1) Https://boxrec.com/forum
A2) You are started at Board Index
A3) Choose a board e.g. Current Scene
A4) Click on New topic button
A5) Complete the log-in/register process from there.

B1) Https://boxrec.com/forum
B2) You are started at Board Index
B3) Choose a board e.g. Current Scene
B4) Choose a topic to read.
B5) Click on Post Reply button
B6) Complete the log-in/register process from there.

Edit:
------------------------------------------
TO THE ADMIN
The below edit would be greatly appreciated. It will fix the issue with the text being too tight against the left of the screen for smartphone users. As I say, this will make the experience using the forum on a smart phone far more pleasant than it currently is.
Find the CSS file:
responsive.css?v=1.1.3
FIND
/* Post
----------------------------------------*/
.postbody {
position: inherit;
}

.postprofile, .postbody, .search .postbody {
display: block;
width: auto;
float: none;
padding: 0;
min-height: 0;
}
REPLACE WITH
/* Post
----------------------------------------*/
.postbody {
position: inherit;
}

.postprofile, .postbody, .search .postbody {
display: block;
width: auto;
float: none;
padding: 5px;
min-height: 0;
}


The Next suggested edit will make the layout fractionally nicer, but it is probably a better idea to fix the positioning of the Log-in button and then take things from there.
Find the CSS file:
responsive.css?v=1.1.3
FIND
/* Common block wrappers
----------------------------------------*/
.headerbar, .navbar, .forabg, .forumbg, .post, .panel {
border-radius: 0;
margin-left: -5px;
margin-right: -5px;

padding:0;
}
REPLACE WITH
/* Common block wrappers
----------------------------------------*/
.headerbar, .navbar, .forabg, .forumbg, .post, .panel {
border-radius: 0;
margin-left: -4px;
margin-right: -4px;

padding:0;
}

p.s. you might want to trial this before updating it on the server. This is just a suggestion...
Last edited by Finkel on 18 Jun 2021, 07:58, edited 5 times in total.
ironbeard
Super Featherweight
Posts: 17189
Joined: 15 Sep 2018, 20:00

Re: To the Board Admin - You need to fix the log-in process

Post by ironbeard »

I stopped bothering to bring up the issues and just log in through post reply.

It seems like they are consciously trying to stifle participation, and succeeding at it.
Finkel
Super Featherweight
Posts: 1381
Joined: 08 Sep 2018, 20:51

Re: To the Board Admin - You need to fix the log-in process

Post by Finkel »

I should probably add, after receiving said errors when trying to log-in. The log-in button then becomes effectively disabled, and won't take you to the log-in / registration page.

I think clearing the cache reactivates the button. But I didn't do any kind of testing, just a guess. Not that it matter's as the log-in/registration process doesn't work through the big red log-in button in the top right.
Finkel
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Posts: 1381
Joined: 08 Sep 2018, 20:51

Re: To the Board Admin - You need to fix the log-in process

Post by Finkel »

ironbeard wrote: 17 Jun 2021, 04:58 I stopped bothering to bring up the issues and just log in through post reply.

It seems like they are consciously trying to stifle participation, and succeeding at it.
hmm... that's not good. I was scouring the board for a while and thought it was odd no-one had mentioned the problem. I did notice the board was very inactive for a number of days. I thought that would have alerted them...
You might well be right!
Terminator666
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Re: To the Board Admin - You need to fix the log-in process

Post by Terminator666 »

I’m not the only one then🙄
aicheligad
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Posts: 645
Joined: 09 Nov 2020, 11:57

Re: To the Board Admin - You need to fix the log-in process

Post by aicheligad »

ironbeard wrote: 17 Jun 2021, 04:58 I stopped bothering to bring up the issues and just log in through post reply.
That's what I do as well.
littlepug
Super Middleweight
Posts: 5351
Joined: 03 Jul 2012, 07:17

Re: To the Board Admin - You need to fix the log-in process

Post by littlepug »

Finkel wrote: 17 Jun 2021, 04:50 I'm just going to copy and paste this from another thread where I discovered I could finally log in:

OH WOW! I actually managed to LOG-IN!

Has anyone told the board owners that the face lift has completely broken the log-in process for this board. I haven't been able to log-in for over a month.

Tried an I-pad. Tried a newly built PC. Tried an Android phone. Tried using a VPN.
Nothing worked.

Couldn't even register a new account. Your website just kept throwing up SQL error codes :witzend:

BUT it seems I CAN actually log in, by ignoring the Log-in button, and by using "Post a reply" button, and then logging in that way.

You might want to look into fixing that, as I imagine it will have really impacted how active the board has been since you changed the interface a month ago.

p.s. your administration e-mail on the error message page gives a bounce back
:doh:
Thanks for the log in tip, this is first time I’ve been able to log in for ages, the positioning of the page on my screen has also changed and is now slightly off centre.
lazboy
Super Lightweight
Posts: 5563
Joined: 16 Jun 2016, 21:00

Re: To the Board Admin - You need to fix the log-in process

Post by lazboy »

Facing the same issues. Thanks for the log in tip.
Finkel
Super Featherweight
Posts: 1381
Joined: 08 Sep 2018, 20:51

Re: To the Board Admin - You need to fix the log-in process

Post by Finkel »

Terminator666 wrote: 17 Jun 2021, 09:00 I’m not the only one then🙄
Well I suspect it affected everyone. As after I logged in, I did a search on the webpage.

It had been discussed a number of times on the off-topic board

The problem with that though, is you have to be logged in to view the off-topic board
So it was no help to anyone who didn't know how to log-in. :lol:
Finkel
Super Featherweight
Posts: 1381
Joined: 08 Sep 2018, 20:51

Re: To the Board Admin - You need to fix the log-in process

Post by Finkel »

littlepug wrote: 17 Jun 2021, 13:04
Finkel wrote: 17 Jun 2021, 04:50 I'm just going to copy and paste this from another thread where I discovered I could finally log in:

OH WOW! I actually managed to LOG-IN!

Has anyone told the board owners that the face lift has completely broken the log-in process for this board. I haven't been able to log-in for over a month.

Tried an I-pad. Tried a newly built PC. Tried an Android phone. Tried using a VPN.
Nothing worked.

Couldn't even register a new account. Your website just kept throwing up SQL error codes :witzend:

BUT it seems I CAN actually log in, by ignoring the Log-in button, and by using "Post a reply" button, and then logging in that way.

You might want to look into fixing that, as I imagine it will have really impacted how active the board has been since you changed the interface a month ago.

p.s. your administration e-mail on the error message page gives a bounce back
:doh:
Thanks for the log in tip, this is first time I’ve been able to log in for ages, the positioning of the page on my screen has also changed and is now slightly off centre.
No worries. Yeah good point about the screen. I didn't mention that. It makes it an uncomfortable read on a Galaxy Edge with it's curved screen. Plus the width of the content frame isn't matching the standard screen size of smart phones, so it aligns way too tightly on the left, and goes beyond the right side of the screen.

It's been a while since I worked in web design but I think that is an issue with the CSS encoding. The screen is matching the frame of the content box (such as the one I'm typing in now). But it should be aligned with the outerframe.
oogiebe
Super Middleweight
Posts: 32990
Joined: 01 Jul 2012, 19:35

Re: To the Board Admin - You need to fix the log-in process

Post by oogiebe »

Kinda feel left out. Haven't had any issues.
Finkel
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Posts: 1381
Joined: 08 Sep 2018, 20:51

Re: To the Board Admin - You need to fix the log-in process

Post by Finkel »

lazboy wrote: 17 Jun 2021, 17:24 Facing the same issues. Thanks for the log in tip.
No worries. Actually so far I have found 2 ways to log in:

A1) Https://boxrec.com/forum
A2) You are started at Board Index
A3) Choose a board e.g. Current Scene
A4) Click on New topic button
A5) Complete the log-in/register process from there.

B1) Https://boxrec.com/forum
B2) You are started at Board Index
B3) Choose a board e.g. Current Scene
B4) Choose a topic to read.
B5) Click on Post Reply button
B6) Complete the log-in/register process from there.

p.s. I'm just guessing at this point new members can still register. I haven't check that yet.
Last edited by Finkel on 17 Jun 2021, 19:45, edited 1 time in total.
Finkel
Super Featherweight
Posts: 1381
Joined: 08 Sep 2018, 20:51

Re: To the Board Admin - You need to fix the log-in process

Post by Finkel »

oogiebe wrote: 17 Jun 2021, 19:32 Kinda feel left out. Haven't had any issues.
Ah, really? This would make more sense as to why the issue wasn't being discussed much.
Do you use the "log-in" button in the top right? It seems to be that button that has caused a lot of issues for people.
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